Plan Your Visit

Opening Times:

April – September:   

Winter Closure

Monday – Friday

10am – 4pm

Last entry 3.30pm

October – March

To be confirmed.

Admission Prices

Admission prices from Tuesday 7th April 2026:

Adults: £7
Concessions: £6
Children under 13: Free

All tickets are valid for 12 months

The following categories will be eligible for concession entry, upon presentation of relevant ID:

OAP
Students
Registered Disabled
Armed Forces
Blue Light
Unemployed

Free admission for carers and wheelchair users.

We adhere to the Kids In Museum manifesto.

We are also working towards becoming a Dementia Friendly Attraction and many of our staff and volunteers have trained as Dementia Friends.

Please do get in touch if you have any queries prior to your visit.

There is a Gift Aid scheme in operation whereby we may claim a refund from the Government for tickets sold to tax payers. There is no additional charge associated with the Gift Aid Scheme at the museum.

You can visit the Gift Shop free of charge.

There are DISCOUNTS FOR PRE-BOOKED GROUPS – please contact the museum for further details.

Unfortunately dogs are not allowed into the museum (with the exception of assistance dogs).

Disabled Access

The museum is located on Castle Hill which is approached via a steep but accessible hill. There is a lift which can take you onto each floor. However there are three steps down to the disabled toilet and temporary exhibition gallery which may prohibit some users. It is our hope to make every visitor’s experience in the museum both informative and entertaining and we ask that wheelchair users let us know in advance of their planned date so that we can make as much preparation as possible. It is the museum’s policy to charge admission to disabled users but to allow any carer free admission. The museum can provide a wheelchair free of charge if required.

There are a limited number of parking spaces for Blue Badge holders in the harbour area.

“Wonderful to see so many children encouraged to have such fun in a museum.  Keep it up!”

Visitor from Essex